What if I don’t know my Wi-Fi password?

If your cable or Internet provider set up your Wi-Fi router:

• Look for a label on the side or bottom of the router—it might list the default password.

• If your provider gave you a setup sheet, look it over for your network information and password.
• Contact your cable or Internet provider for help recovering or resetting your Wi-Fi password.

If you own your Wi-Fi router:

• If someone else set up your network, ask that person for help.
• If you never created a personal password, check the brand of your Wi-Fi router and go to their website to find the default password.
• To reset the password, either call the router manufacturer or check their website or user guide.

If you’re using a public Wi-Fi network at a library, hotel, business, or other shared space:

• Look for signs or information sheets that list the Wi-Fi network name and password.
• Some public Wi-Fi networks might ask you to log in after joining the network.
• Ask a staff member for help.