Knowledge base

iWork '09: Install disc may prompt for serial number

Posted in Apple Portable Computers

Symptoms

Installing iWork '09 from DVD should bypass the prompt for a serial number. However, in some cases the prompt for the serial number remains after the installation. This may happen if a trial version of iWork '09 is already installed and it is a higher version number than the one being installed from DVD.

Products Affected

iWork '09

Resolution

  1. In the Finder, click the Go menu and choose Applications.
  2. Locate the "iWork '09" folder and drag it to the Trash.
  3. Click the Go menu once again and choose Go to Folder.
  4. In the prompt, type: