Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating
Resolution
You can resolve this issue by signing out of your iTunes Store account, and then signing back in:
- Select Settings > iTunes Store
- Select your account, and then select Sign Out
- Select Add New Account
- Sign in to your account
Verify that the issue is resolved by accessing Movies or TV Shows on your Apple TV.
If you encounter an issue signing in or out of your iTunes Store account, try restarting your Apple TV.