When troubleshooting your video issues on your Apple TV, follow the categories below to resolve or isolate your issue.

Your TV picture is completely black or has other quality issues such as static or blurry video

1. Confirm the settings and configuration of your television.
   • Check to verify that your TV's video input matches the HDMI connection.
   • Refer to the manufacturer's user guide for assistance with changing your TV input or picture mode.
   • Verify that your television meets the Apple TV minimum resolution requirements.
2. Verify that the Apple TV's power cable and the HDMI cables are securely connected.
   • When connecting to power, observe the front LED on your Apple TV for activity. If no light is visible, try a different power outlet or power strip.
   • Connect the Apple TV directly to your television, bypassing any home theater receivers, splitters, repeaters, or switches temporarily.
   • Inspect all cables for any kinks, tears, or other evidence of damage.
   • Verify that the HDMI cable being used with your Apple TV is a bidirectional cable. Although rare, single-direction HDMI cables do exist. If unsure, try flipping the connection between your Apple TV and television.
   • If all else fails, try a different HDMI cable.
3. Change the Apple TV resolution:
   • Press and hold the Menu and Up button on your Apple Remote for six seconds.
   • The Apple TV will automatically cycle to the next resolution at approximately 20 second intervals.
   • Press Play on the Apple Remote to keep the current resolution or Select to manually cycle to the next resolution.
4. Reboot your Apple TV by holding down the Menu and Down button on the Apple Remote for six seconds. Allow the Apple TV a few minutes to restart.

Note: If the Apple TV video functions correctly after bypassing a receiver, switch, or repeater, please refer to the accessory manufacturer's user guide for additional support.

Your TV is displaying incorrect or inverted colors

1. Verify that your TV does not have a special picture mode enabled (sometimes referred to as Vivid or Dynamic). This mode may be the default on your TV and can affect the overall colors, depending on the lighting in a room. Refer to the manufacturer's user guide for assistance with changing your TV picture mode.
2. Change the Apple TV HDMI output settings:

• On your Apple TV menu, go to Settings > Audio & Video.
• Scroll down to the HDMI Output menu and use the Select button on your Apple Remote to cycle through the following options: Auto, YCbCr, RGB High, RGB Low.
• When cycling through the HDMI Output options, your TV may take a short period of time to adjust to the new color profile.

Your TV has a distorted picture, such as being stretched or not filling the entire screen during content playback

1. The Apple TV is designed for an aspect ratio of 16:9, but depending on your TV model, you may need to adjust the aspect ratio setting on your television. Refer to the manufacturer's user guide for assistance with changing your TV aspect ratio.
2. Experiencing black bars on the top, bottom, or sides of your screen is expected behavior, depending on how the content you are viewing was originally formatted.

HDCP issues

If you are encountering HDCP issues or if you see this message, "This content requires HDCP for playback. HDCP isn't supported by your HDMI connection," follow these additional troubleshooting steps.

This may happen if you were running Logic Pro 9 or Logic Express 9 in 32-bit mode. Logic Pro X is 64-bit only. This means that any third-party control surface plug-ins also need to be 64-bit. Check with the manufacturer of your control surface to see if there is a 64-bit control surface plug-in for it and for instructions on how to install it. 

If your control surface worked in 64-bit mode then it should continue to work with Logic Pro X.

For more information about Logic Pro X, please see www.apple.com/logic-pro.

Logic Pro X 10.0.3 update

• Addresses an issue introduced in Logic Pro 10.0.2 in which Logic Pro would quit unexpectedly when a multi-output instance of a Software Instrument plug-in was bypassed.
• Fixes an issue in which default MIDI region parameters in songs created in earlier versions of Logic might be set to incorrect values when opened in Logic Pro X.

Logic Pro X 10.0.2 update

Stability and Reliability

Includes various stability and reliability improvements, including, but not limited to:

• Logic Pro X should no longer quit unexpectedly when:
  • Resizing a movie window while in full screen mode.
  • Opening a Text Style window in the Score Editor.
  • While making adjustments in the EXS Editor. 
  • Inserting notes in the Step Editor.
  • Going back a large number of steps in the Undo History.
  • Double-clicking the Drummer button in the Add New Track dialog.
  • Selecting all audio files in the Bin and then using the Copy/Convert command to relocate and convert them to another format.
  • Clicking an Apple Loop in the browser while another loop was playing back in the project.
  • Exporting a video with a cycle region active in the project.
  • Changing the Slope parameter in the Space Designer plug-in while using very long synthetic impulse responses.
• Resolves an issue in which Logic Pro X might consume an unexpectedly large amount of CPU power while downloading content.
• The Capture Last Take key command no longer erases a MIDI recording.

Performance

• Improved CPU performance with audio plug-ins.
• Fixes an issue in which changing the bypass state of a plug-in while Logic Pro was playing caused a CPU spike that might lead to an overload message.
• Fixes an issue in which starting playback of the Ultrabeat sequencer could cause CPU spikes.
• Using the Eraser tool to delete large numbers of notes in the Piano Roll no longer causes a long delay.
• Improved CPU performance with MIDI plug-ins.
• Fixes an issue in which playing notes into the Arpeggiator might lead to CPU overloads.
• Includes various fixes to improve performance in Full Screen mode.

Compatibility

• Specific Zoom and Snap functions in the Piano Roll now behave as expected when using a graphic tablet input device. 
• The Apogee Control Panel is again accessible in Logic Pro X when using an Apogee Duet connected via Firewire.

Flex Editing

• All tracks in a phase-locked edit group now remain in phase after using the "Reset all Flex Edits" command.
• The "Set to Neutral Position" command is now correctly applied to all regions in a phase-locked edit group.
• Tracks in a phase-locked edit group which have been flex edited now remain phase locked after changing a project's tempo.
• Improved formant preservation when shifting notes up or down by several semitones with Flex Pitch.

Track Stacks

• Fixes an issue in which changing patches on a track that was soloed would cause any other soloed track stacks to become un-soloed.
• Arming and disarming the main track in a Track Stack now reliably affects all sub-tracks that are part of the same group.

Score

• Changing the font for Numbers & Names and then subsequently changing the font for another Text style no longer causes the second edit to be incorrectly applied to the Numbers & Names style.
• Note heads now display as expected in the Note Attributes window when using Sigler Jazz or Swing fonts.
• The Score preference previously labeled “Auto split notes in multi staff chord styles” is now labeled “Auto split notes in polyphonic staff styles.”
• Tablature for 5-string banjo now displays correctly.
• The Staff Style window now behaves as expected when Link mode was disabled.
• Resolves an issue in which the text header and footer in Score were incorrectly positioned when printing or saving to PDF.
• Fixes an issue in which the window focus unexpectedly jumped to the wrong area when editing a Staff Style with Link mode on.
• Resolves an issue in the Score Editor in which it was possible to sometimes inadvertently select multiple notes when clicking on one note.

Drummer

• Fixes an issue in which the Fills and Swing knobs in the Drummer Editor were accessible in cases where no region was selected.
• Double-clicking on a Drummer region now opens or closes the editor.
• Patch merging now works with Drummer patches.
• Drummer regions are now created properly in songs with a start position before 1 1 1 1.

Movies

• The movie inspector now shows the correct movie when two songs with movies are open at the same time.
• Resolves an issue in which some supported movie files did not play in Logic Pro X.
• Improves the chase behavior of movies when repositioning regions.
• Movies containing a timecode track are now properly clipped to match an active cycle zone when exported from Logic Pro X.

User Interface

• Resolves several issues in which Logic Pro X might display the wrong cursor.
• The cursor now displays the correct tools when it is placed between transient markers while working in Flex Time mode within a Take folder.
• Resolves an issue in which objects in the Environment window might snap much too far to the right when moved.
• Increased window sizing flexibility when using Logic on portable computers.
• Resolves an issue in which sliders in various preference windows had no effect until they were released.
• Addresses a graphic issue in which the Piano Roll Editor could display an empty window.
• Right-clicking in the Piano Roll now correctly brings up the Tool menu when the "Right Mouse Button: Opens Tool Menu" preference is set.
• When a region color is changed, the color in the Step Editor now immediately updates as expected.
• Resolves an issue in which the Playhead might not appear if an editor in the Main window is opened, closed, and then opened again.
• Fixes an issue in which the Key Commands window might become inaccessible after entering and then leaving full screen mode.
• Resolves an issue in which selecting a note in the Piano Roll might cause the visible area to jump to notes below the selected note.
• The insert guideline now appears at the correct position when clicking with the Pencil tool when working with Flex Pitch in the Audio Editor.
• The screen now redraws as expected when using the Select Next Event and Select Previous Event key commands in the Event List editor.
• It is again possible to open plug-in windows while recording.
• Fixes an issue in which AU plug-in names might incorrectly display as 4-character IDs in the mixer insert slot on systems running in Russian or Czech.
• The LCD now properly displays minor song keys.
• Fixes an issue in which it might not be possible to set the Mixer window to use all the vertical space on a display.
• Resolves an issue in which the transparent overlay when dragging a region might not be visible in cases where the visible area is scrolled by dragging past the edge of the screen.
• Fixes a screen redraw issue when the Edit > Move > To Selected Track command was used.
• It is now easier to reveal the Toolbar by dragging down with the mouse cursor.

General

• Clicking the Q button in an editor now correctly applies the Local Inspector setting instead of the setting in the Region Inspector.
• Fixes an issue in which click-holding on a region might cause it to improperly shift slightly when Alignment Guides were active.
• The "Limit Dragging to One Direction" setting now works as expected in the Piano Roll editor.
• Undo commands work as expected after Flex Pitch editing.
• Improves the reliability of of the Velocity tool in the Piano Roll when editing multiple notes at one time.
• Resolves an issue in which the wrong sequence was sometimes pasted when using the Paste Sequence command in the Ultrabeat sequencer.
• Fixes an issue in which Arrangement Markers could not be edited if the Marker track was protected.
• Changing a stereo track patch to a mono patch now properly sets the channel strip input to mono.
• Resolves an issue in which double-clicking in the MIDI Draw editor did not create an automation point if there were no existing automation points in the region.
• Resolves an issue in which the "Export/Move active Comp to New Track" command created a track stack.
• Region track assignments are now properly maintained when merging folders in the Main window. 
• It is again possible to copy/paste data between takes within the same MIDI take folder.
• The region play button in the Piano Roll now works reliably when working with MIDI takes.
• Fixes an issue in which enabling the Protect button for any track disabled volume and pan adjustments for all tracks in the project.
• Resolves an issue in which the Velocity setting in the Track Inspector might cause all notes to output with a velocity of 127.
• Resolves an issue in which MIDI note off events might not be sent resulting in stuck notes when a large number of MIDI events were being processed in a short time.
• Option-dragging a region to copy it in a project with a song start before 1 1 1 1 now works as expected.
• Resolves an issue in which the snap setting was not reliably used when dragging regions with Alignment Guides visible in the Main window.
• It is again possible to change the length of a loop in the Tracks area at small vertical zoom settings.
• When multiple channels in the Mixer are selected, double-clicking on a fader’s value no longer causes the faders to move unexpectedly.
• Resolves an issue in which pressing Enter to confirm text entry into the Mixer Track Notes caused the Playhead to jump back to the song start.
• Fixes an issue in which using the Return key to confirm renaming a channel in the Mixer caused Logic to enter Play mode.
• Resolves an issue in which the Piano Roll editor might be unexpectedly displayed if an audio region was selected and its position was outside the active cycle zone.
• A track’s audio waveform display no longer changes when its Match Groove Track checkbox is toggled.
• When multiple new tracks are created at once, all the new channels are now selected in the Mixer.
• In songs created in GarageBand, changing the name of a channel on the Mixer now updates the corresponding track in the main window and vice versa.
• Fixes an issue in which tracks that were muted in GarageBand Mobile songs were turned off when opened in Logic Pro X instead of muted.

Audio and Plug-ins

• Changing the level or mute status of an Aux used as a submix no longer improperly changes the level or mute of an Aux set as a send destination from the same source channel strip.
• Resolves an issue in which key click on the Vintage B3 Organ got softer at higher sample rates.
• Fixes an issue in which the Rotor Cabinet in the Vintage B3 Organ got louder at higher sample rates.
• Resolves an issue in which notes might hang when playing the Pedal manual of the Vintage B3 Organ with a sustain setting greater than 100 ms.
• Fixes an issue in which Continuous Controller messages sent from a Roland VK77 controller might be sent to the wrong Manual in the Vintage B3 Organ.
• The Vintage B3 Organ Upper Morph slider now updates properly when changing presets.
• The Vintage Electric Piano plug-in now performs correctly at all sample rates.
• The Adaptive Limiter Output Ceiling control again works correctly when Inter Sample Peak Detection is not enabled.
• Resolves an issue in which the Gain meter did not reliably go back to "0db" when the Inter Sample Peak Detection checkbox was enabled.
• Fixes an issue in which there might be an unexpected audio tail when un-bypassing a Software Instrument.

Logic Pro X 10.0.1 update

Stability

• Logic Pro X should no longer quit unexpectedly when:
  • A Track Stack is flattened during playback.
  • Trimming an audio file in the Audio File Editor.
  • Switching from the Audio File Editor to the Audio Track Editor after enabling Flex Pitch.
  • Selecting or moving notes in the Piano Roll.
  • Saving a patch with an edited Smart Controls layout.
  • Several Software Instrument tracks are created in quick succession from Logic Remote.
  • Changing a velocity range in the EXS Editor while playing a note.
  • Deleting an Arrangement marker.
  • A second lane of MIDI data is added with the pencil in the Step Editor.
• Fixes an issue that could cause content downloading to hang.
• Logic Pro X should no longer hang if the Length parameter in the Step Editor was double-clicked.
• Logic Pro X no longer hangs when a settings folder containing more than 138 settings files is accessed from Logic Remote.

Track Stacks

• Tuner is now available when selecting the main track of a Track Stack.
• The output routing on a Drummer Track that has been manually reassigned to an Aux is no longer reassigned to No Output when changing drum characters.
• It is again possible to switch Aux channels that are part of a Multi Output Software Instrument between mono and stereo.
• Resolves an issue in which a copied main track of a Summing Track Stack did not maintain the correct routing for sub-tracks.
• Track Stacks that contain both software instrument and audio tracks will no longer be inadvertently flattened by loading a Patch.
• Multi-timbral tracks are no longer created as track stacks by default.

Score

• Text styles in the Score window event inspector pop-up menu now display the currently selected language.
• You should now be able to import custom Text Styles into a new project.
• Edit focus on selected regions should now be properly maintained when opening the Staff Style window.
• You should now be able to select rests and bar repeat objects in the Score window.
• Mapped Staff Styles no longer improperly show a Transpose value.

General

• Create New Track with Next Channel now works as expected for multi-timbral Software Instrument or External MIDI tracks.
• When Follow is selected in the Drummer Editor, a track is now automatically assigned for Drummer to follow.
• When exporting projects to AAF, 24-bit audio files are no longer converted to 16-bit.
• Resolves an issue in which in some cases notes copied in the Piano Roll ended up at unexpected positions.
• Shift-clicking in the timeline to adjust the cycle range now works as expected.
• The Mixer now correctly shows channel strips when navigating between multiple folders in the Main window.
• Take regions now appear consistently in the Track Audio Editor when they are selected.
• Resolves an issue in which Arrangement markers were improperly resized after being dragged in projects with a start point before bar 1 1 1 1.
• Resolves an issue in which undo did not work after an Arrangement marker was copied.

In most cases, the connected iPod needs to be restored. Follow the steps in one of the following articles to restore your iPod:

Restoring iPod to factory settings
Restoring iPod shuffle to factory settings

If you've restored your iPod and the message described above re-appears, the iPod drive letter may need to be reassigned. To assign a different drive letter follow the steps for changing the Drive Letter

Note: If you're not able to restore your iPod, refer to iPod displays "Use iTunes to restore" message for additional troubleshooting steps.