Knowledge base

Workgroup Manager: Clients may not appear when adding computers to a computer group

Posted in Apple Portable Computers

Resolution

The client should be bound to a server using System Preferences.

Note: OS X Lion clients should be updated to OS X Lion v10.7.3 or later. OS X Mountain Lion clients should be updated to v10.8.3 or later. Clients running OS X Lion v10.7 through v10.7.2, or OS X Mountain Lion v10.8 through v10.8.2, may not appear in the list when browsing.
 

Mac OS X v10.5 or earlier

When using the ellipsis button (...) in Workgroup Manager to browse and add computers to a computer group, clients will not appear in the list unless:

  • The client is bound to a server using Directory Utility
    or
  • The client receives LDAP information via DHCP (also referred to as "option 95")

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Controlling Apple TV with a third-party remote control

Posted in Apple Portable Computers

This feature allows you to use a remote that came with your TV, cable box, or DVD player to also control Apple TV.

Note: This feature is different from what is offered by programmable remotes. The Learn remote feature of Apple TV allows Apple TV itself to learn how to be controlled by various remotes, as opposed to a programmable remote that has to learn how to control various devices.

To configure a third-party remote with Apple TV, follow the steps below.

Note: If you have an Apple TV (1st generation), update to Apple TV software 2.3 or later.
 

To use a remote that came with your TV, cable box, or DVD player

  1. Using the Apple Remote included with Apple TV, choose Settings > General > Remotes.
  2. Choose Learn Remote.
  3. Set your remote to a device setting that doesn't control any other devices in the area or identify other buttons that do not already control a function on your TV or other device. Many third-party remotes have an option to control different devices such as a VCR or DVD player, or have an auxiliary (AUX) option for an unspecified device. 
  4. Select Start.
  5. Apple TV will display icons that represent the six buttons on the Apple Remote with the "Up" or "+" button highlighted first.
  6. Using your third-party remote, press and hold the button you would like to use to control the "up" function until the blue progress bar is full, as shown below.


     

  7. Apple TV will then select the next button function. Repeat step 6 and 7 using a different button
  8. After you have programmed all six button functions, you can now use your third-party remote to control Apple TV.

Optionally, you can set up specific playback buttons for fast-forward, rewind, next chapter, and more. 

You can program additional remotes to control Apple TV by repeating steps 1 through 8. At anytime you can rename, delete or revise your button choices for a selected third-party remote by choosing Settings > General > Remotes and selecting a third-party remote that Apple TV has already learned.

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Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections

Posted in Apple Portable Computers

You can resolve many Wi-Fi issues by checking your network connection settings. You can view or adjust these by selecting Settings > General > Network on Apple TV:

If you discover that you aren't connected to a network, the signal strength is low, or some of these settings are incorrect or blank, try the following steps:

  1. Ensure that Apple TV is within range of your Wi-Fi router or base station.
  2. Confirm that your Wi-Fi router and cable/DSL modem are connected to power and turned on.
  3. Make sure other devices (computers, iPhone, iPad, for example) are able to connect to the Wi-Fi network and access the Internet.
  4. Check your Wi-Fi network settings on Apple TV:
    • Select Settings > General > Network > Wi-Fi and press the center button on the remote to display nearby networks.
    • Choose your Wi-Fi network from the list.
    • If your Wi-Fi network uses a password, make sure you are entering it correctly.
  5. Restart your Apple TV by selecting Settings > General > Restart.
  6. Try restarting your Wi-Fi router or modem by turning it off and then on again.

If possible, connect an Ethernet cable and verify your Internet connection. If you can connect to the Internet using an Ethernet connection, verify that your Apple TV is using the latest software by selecting Settings > General > Software Update. If your Apple TV can be updated, install the update and then try the steps again.

If the above steps did not resolve your Wi-Fi issue, click the symptom below to display more detailed troubleshooting steps.

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Motion version 5.0.7 release notes

Posted in Apple Portable Computers

Motion 5.0.7

This update improves overall stability, performance, and compatibility. Updates include:

  • Resolves an issue where some third-party effects generated green frames during render
  • Fixes a stability issue when splitting layers in the timeline
  • Fixes an issue where launching a plug-in with a check box could require multiple clicks
  • Fixes a stability issue with CoreMelt plug-ins
This update is recommended for all users of Motion. For more information visit www.apple.com/finalcutpro/motion.
 
 
Below you can find information about previous Motion 5 updates.

Motion 5.0.6

This update improves overall stability and performance including:
  • Fixes an issue with Image Units being removed when you saved a project.
  • Fixes issues that occured when working with multiple documents on dual displays.
  • Fixes an issue with uploading clips that are larger than 1 GB to Vimeo.

Motion 5.0.5

This update improves overall stability and performance including:

  • Improved anti-aliasing increases text sharpness for enhanced legibility, especially with small fonts and animated text.
  • Open multiple projects simultaneously to easily switch, copy, and paste between them.
  • Accelerated loading of complex projects.
  • Ability to edit and export audio files with sample rates above 44kHz.
  • Resolves a stability issue that could occur when applying the Keyer filter with the Inspector open.
  • Resolves a stability issue that could occur when pressing Escape after accessing the Colors window in the Text Inspector.

Motion 5.0.4 

Motion version 5.0.4 improves overall stability and is enhanced for the MacBook Pro (Retina, Mid 2012).

This update also resolves issues in FxPlug 2 where some images were returned at half height or upside down.

Motion 5.0.3

This update improves overall stability and performance including:

  • Improves loading time for projects.
  • Improves performance of text editing in the Canvas.
  • Fixes issues with Fill Opaque enabled in images converted to Drop Zones.
  • Resolves a stability issue that occurred when deleting all characters with the Transform Glyph tool.
  • Corrects the pixel aspect ratio display of Anamorphic clips.
  • Improves speed of Save Current Frame.
  • Resolves a stability issue when adjusting motion blur controls in the Project Properties Inspector.
  • Resolves a stability issue when modifying media files while Motion is running in the background.

Motion 5.0.2

Motion 5.0.2 improves overall stability and performance including:

  • Improves the speed and responsiveness of text editing.
  • Ability to automatically add animation keyframes when recording is disabled.
  • Keyboard shortcut for repositioning animation curves or paths.
  • Ability to adjust the pan and scale of an image in a drop zone.
  • Improves the look of the Keyframe Editor for easier keyframe viewing and editing.
  • Improves support for timing-related FxPlug effects.
  • Improves stability and performance when working with drop zones.
  • Resolves a stability issue caused by clicking in the Canvas outside an object after repositioning the object.
  • Resolves a stability issue that could result from clicking on the Photos folder in the Library pane.
  • Keyframe Editor shows only animated parameters when the Animated display option is selected.

Motion 5.0.1

  • Adds support for dual displays
  • Fixes an issue with the import and playback of multichannel audio
  • Resolves a stability issue when navigating to keyframes at a negative time
  • Fixes an issue with incorrect text positioning when the Inspector is open
  • Provides for correct kerning between characters when applying adjustments
  • Resolves stability issues when entering an empty string in a title while in Draft Mode

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Compressor 4 version 4.0.7 release notes

Posted in Apple Portable Computers

Compressor version 4.0.7

This update improves overall stability, performance, and compatibility. Updates include:

  • Removes 1 GB file size limit for uploads to Vimeo
  • Fixes a stability issue when playing back certain MPEG-2 files
  • Fixes a stability issue in Qmaster when processing multiple jobs

For more information visit www.apple.com/finalcutpro/compressor.


Below is information about previous Compressor 4 updates.

Compressor version 4.0.6

This update improves overall stability and performance including:

  • Fixes an issue with uploading clips larger than 1 GB to Vimeo.


Compressor version 4.0.5

 
This update improves overall stability and performance including:
  • Improved cluster setup eliminates the need to have Compressor open on all cluster nodes.
  • Ability to use encoding clusters without administrator authentication.
  • Addresses an issue related to third-party QuickTime components that could prevent Compressor from opening.
     

Compressor version 4.0.4

Compressor version 4.0.4 improves overall stability and performance including:

  • Enhancements to Share Monitor for MacBook Pro (Retina, Mid 2012).
  • Resolves a stability issue that could occur when selecting the Publish to YouTube job action from the Inspector

Compressor version 4.0.3

Compressor 4.0.3 adds functionality and improves overall performance including:

  • Ability to run Compressor on a Mac without a monitor.
  • Fixes an issue with exporting when logged in as an Open Directory user.
  • Improves performance when encoding MP4 and AVI files.
  • Adds an export setting for 1080p video on compatible iOS devices.

 

Compressor version 4.0.2

Compressor version 4.0.2 improves overall stability and performance including:

  • Markers are set as chapter markers by default.
  • Adds Uncompressed 8-bit and 10-bit 4:2:2 to export settings list.
  • Improves the speed of transcoding from Uncompressed 10-bit 4:2:2 to ProRes.

 

Compressor version 4.0.1

Improves overall stability and performance including:

  • Updates the bitrates in Cellular settings for HTTP Live Streaming.
  • Fixes an issue with accessing QuickTime Export Component settings in Final Cut Pro X.
  • Fixes an issue in which This Computer cluster does not appear when OS X is configured in Chinese.
  • Resolves stability issues when launching Soundtrack Pro after Compressor 4 is installed.

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Final Cut Pro X version 10.0.8 release notes

Posted in Apple Portable Computers

Important note: Before installing an update to Final Cut Pro X from the Mac App Store, be sure you have a current backup. Follow the steps in Final Cut Pro X: Best practices for updating to back up your Projects, Events, and your current version of Final Cut Pro X.

 

Final Cut Pro X version 10.0.8

This update improves overall stability, performance, and compatibility. Updates include:

  • Support for Sony XAVC codec up to 4K resolution
  • Option to display ProRes Log C files from ARRI ALEXA cameras with standard Rec. 709 color and contrast levels
  • Resolves an issue where some third-party effects generated green frames during render
  • Resolves performance issues that could occur with certain titles and effects
  • Time reversed clips render in the background
  • Ability to use key commands to adjust Clip Appearance settings in the timeline
  • Ability to view reel number metadata located in the timecode track of video files
  • Mono audio files in a surround project export with correct volume levels
  • Drop zones no longer reset to the first frame of video after application restart
  • Fixes a performance issue which resulted from selecting multiple ranges on a single clip
  • Fixes an issue where the Play Around function did not work properly on certain clips when viewed through external video devices

 

Final Cut Pro X version 10.0.7

This update improves overall stability, performance, and compatibility. Updates include:

  • The Letterbox effect "Offset" slider is restored.
  • Fixes an issue that could occur when creating a single layer DVD.
  • Fixes an issue in which some third-party effects could cause Final Cut Pro to stop responding during background rendering.
  • Fixes an issue in which some third-party transitions would incorrectly use black instead of source media.
  • Adds support for editing MXF files that are still ingesting.
  • Fixes an issue with rendering Motion Templates containing Image Units.
  • Fixes an issue with the display of the Modify RED RAW settings button in synchronized and compound clips.
  • Fixes an issue with the upload of clips that are larger than 1 GB to Vimeo.
  • Fixes an issue in which an incorrect frame size is used with filters on two adjacent clips with different pixel aspect ratio.

Final Cut Pro X version 10.0.6

Final Cut Pro X version 10.0.6 adds the following features:

  • Expand multichannel audio files directly in the timeline for precise editing of individual audio channels.
  • Unified import window provides single interface for transferring media from file-based cameras, networks, and folders of files. Choose between Filmstrip and List views for browsing media, and save frequently used locations to the Favorites sidebar for fast access.
  • Redesigned Share interface for streamlined exporting. Deliver to multiple destinations in one step by creating a custom Bundle.
  • Export a selected range in the Event Browser or the project timeline.
  • RED camera support with native REDCODE RAW editing up to 5K and optional transcode to Apple ProRes 4444 or ProRes Proxy. Ability to adjust RAW images with debayer controls directly in Final Cut Pro.
  • MXF plug-in support that allows you to work natively with MXF files from import through delivery using third-party plug-ins. This is ideal for importing archived media with custom metadata and exporting media with metadata to an asset management system.
  • Dual viewers, each with a video scope display, let you compare shots to match action and color. Scopes include a vertical layout option so they can be displayed below the Viewer and the Event Viewer.
  • Ability to add chapter markers in the timeline for export to video files, DVD, and Blu-ray disc, with an option for setting custom poster frames.
  • Range selection now preserves start and end points on clips in the Event Browser. Use the Command key to create multiple range selections, even on a single clip.
  • Paste attributes window lets you choose specific effects to copy between clips. 
  • Flexible Clip Connections allow you to keep Connected Clips in place by pressing the ` key when slipping, sliding or moving clips in the Primary Storyline.
  • Add a freeze frame to your timeline with a single keystroke (Option-F). 
  • Apply a drop shadow effect with intuitive onscreen controls to adjust position, edge falloff, angle, and more. 
  • Combine audio from different angles within a Multicam Clip (Command-Option-click in the Angle Viewer).
  • Compound Clip creation in the timeline now saves the clip in the Event Browser for re-use in other projects. Changes to the original Compound Clip will update all copies of that Compound Clip across projects. The Reference New Parent Clip command allows you to select any Compound Clip in the timeline and save a duplicate to an event in a single step.
  • XML 1.2 features improved metadata import and export for richer integration with third-party apps.
  • Blade All command allows the blade tool to cut across all storylines and connected clips in a single click. Press Shift while blading to blade all. 
  • Select a new default transition by Control-clicking on the thumbnail in the Transitions Browser and choosing Make Default. The default transition can be applied to any clip by pressing Command-T.

Final Cut Pro X version 10.0.6 improves overall stability and performance, and adds these fixes:

  • Background Rendering uses the GPU on the graphics card, enabling CPU-based processes like transcoding and proxy creation to continue uninterrupted while effects are rendering.
  • Loop Play with Play Selection enabled will continuously loop playback while making adjustments in the Inspector.
  • DSLRs and other cameras that use the Picture Transfer Protocol (PTP) for data transfer will now appear in the Import window when directly connected to the computer.
  • Improves system performance and smaller project sizes when working with Compound Clips.
  • Clicking on a clip in the timeline selects the clip without moving the playhead. Option-clicking on a clip selects the clip and moves the playhead.
  • Custom metadata views can be created and used as presets for exporting XML. Importing XML with custom metadata fields preserves data in Final Cut Pro.
  • Ability to manually tag clips as anamorphic using the Anamorphic Override option in the Inspector.
  • When duplicating an event or project where media resides on shared storage, only the links will be copied. This speeds up duplicating or moving events and projects to another editing station that is linked to the same shared media.
  • Improves behavior when moving clips to different vertical positions in the timeline.
  • Generators now support the 1.8:1 aspect ratio, which is used with a range of frame sizes.
  • Video dissolves now default to the linear Video look instead of the Film look that includes some ease in and ease out.
  • Ability to import SDII audio files.

Final Cut Pro X version 10.0.5

Final Cut Pro X version 10.0.5 improves overall stability and is enhanced for the MacBook Pro (Retina, Mid 2012).

This update also addresses the following issues:

  • Fixes an issue in which changes were not properly saved when working off a SAN.
  • Improves performance when switching between projects on a SAN.
  • Fixes an issue which could lead to Multicam Clips losing their Roles after relaunching Final Cut Pro X.
  • Allows for YouTube uploads longer than 15 minutes.
  • Correctly marks in and out points for spanned clips imported using the Sony Camera Import Plug-in PDZK-LT2.
     

Final Cut Pro X version 10.0.4

Final Cut Pro X version 10.0.4 improves overall stability, performance, and compatibility including:

  • Improves image quality and responsiveness of broadcast monitoring with compatible third-party PCIe and Thunderbolt I/O devices.
  • Improves performance of multicam syncing and editing.
  • Adds language support for Simplified Chinese.
  • Adds a Share option for 1080p video on compatible iOS devices.

Final Cut Pro version 10.0.4 also addresses the following issues:

  • Assigns default audio channel setting for new projects to stereo.
  • Includes multicam metadata in XML project export.
  • Fixes an issue in which video superimposed over a background with an alpha channel could appear differently in Viewer before and after render.
  • Fixes an issue that caused some titles to be rendered again after each application launch.

Final Cut Pro X version 10.0.3

Final Cut Pro X version 10.0.3 adds the following features:

  • Multicam editing with automatic sync and support for mixed formats, mixed frame rates, and up to 64 camera angles
  • Advanced chroma keying with controls for color sampling and edge quality
  • Media relink for manual reconnect of projects and Events to new media
  • Ability to import and edit layered Photoshop graphics
  • XML 1.1 with support for primary color grades, effect parameters, and audio keyframes
  • Multiple improvements to the Color Board, including new key commands, editable numeric fields, and adjustable parameters that act like infinite sliders when dragged
  • Ability to reorder color corrections in the Inspector
  • Reveal in Event Browser shows clip range in the filmstrip while in List View
  • Batch offset for clip date and time
  • Ability to search text added to Favorite and Reject ranges
  • Beta version of broadcast monitoring with third-party PCIe and Thunderbolt I/O devices

Final Cut Pro X version 10.0.3 also improves overall stability and performance, and addresses the following issues:

  • Improves performance when editing text in titles
  • Improves performance when applying an effect from the Effect Browser
  • Improves keyframing behavior in the Inspector, with keyframes automatically added when moving to a new point in time and adjusting a parameter
  • Modifies transition behavior so that all newly added transitions use available media and maintain project length
  • Fixes an issue which affected audio solo while skimming
  • Resolves issues related to using Synchronize Clips with media containing a silent audio channel
  • Fixes an issue in which constant speed retiming was not properly applied when using the Paste Effects command

This update is recommended for all users of Final Cut Pro X

Final Cut Pro X version 10.0.2

  • Fixes an issue in which a title may revert to the default font after restarting Final Cut Pro X
  • Resolves an issue that could cause files recorded with certain third-party mobile devices to play back incorrectly
  • Addresses a stability issue caused by changing the start time on a Compound Clip

This update is recommended for all users of Final Cut Pro X. For more information, visit www.apple.com/finalcutpro.

Final Cut Pro X version 10.0.1

This update adds the following features:

  • Export audio and video stems as a single multitrack QuickTime movie or as separate files using Roles
  • Import and export XML to support third-party workflows
  • Place Projects and Events on Xsan to improve collaboration between editors
  • Set custom starting timecode for your projects
  • Add transitions to connected clips in a single step
  • Enable full-screen view in OS X Lion
  • Speed up delivery with GPU-accelerated export
  • Access the new Tribute theme, with four animated titles and a matching transition

This update also improves overall stability and performance, and addresses the following issues:

  • Adds the ability to import DSLR video from Aperture and iPhoto libraries through the Photos Browser
  • Adds the ability to eject camera cards while Final Cut Pro X is open
  • Adds the ability to always use the startup volume or Time Machine volumes for media storage
  • Improves audio syncing performance and ability to sync different frame sizes and frame rates
  • Fixes an issue in which alpha channels in transitions were not properly preserved
  • Resolves an issue that could cause titles to accidentally move in the timeline
  • Improves the quality of video retiming when applying slow motion or when working with interlaced video
  • Fixes an issue in which custom ICC color profiles affected the image in the Viewer
  • Improves the performance and reliability of automatic saving

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